Frequently Asked Questions

What's M&S Puppystore?

We are a family-based breeding operation that devotes much of our time, energy, and finances into our franchise in order to produce gorgeous and adorable puppies. Caring for and nurturing them has been our passion for the past 8 years. We take great pride in our facilities to provide all of our Puppies with a healthy and safe setting.

How long does delivery takes?

Our delivery normally take 24 to 36 hours for USA and Canada, while Europe and other continents is 2-5 days and the delivery options are home delivery or pick up at the airport closest to your address.

Are these puppies AKC registered?

Our puppies are Akc registered and from very healthy backgrounds. We choose our sires and dams carefully to  produce the WOW PUPS in our litter page.

Have they passed through Vet test?

Each puppy’s health is certified by an independent veterinarian and is fully vaccinated.

What is the health guaranteed?

All of our pups come with a 1 year Genetic Health Guarantee.

What if I've my own question?

We have various means you can get to us like our livechat, whatsapp, email. +14793108921

Payment Options and Information

What are the payment options?

We have various payment methods you can make payment.

  • Bitcoin (BTC)
  • PayPal
  • CashApp
  • Zelle
  • Gift Cards
  • MoneyGram
Can I pay using credit/debit card?

We don’t accept direct credit card payment. If you have a credit card you will use and make payments buy purchasing bitcoin, giftcards online.

What's Bitcoin and how do i pay via bitcoin?

Bitcoin is a digital currency which can be transfer from one user to another.  For instructions on how to pay with bitcoins contact our livechat support for more information or phone : +14793108921.

Can I change my payment option?

Yes you can change your payment option anytime but payment must be confirmed before the delivery can proceed.

Do i get a refund in case i change my mind or don't get my package?

Our refund policy is valid for 2 Weeks after you get the baby. If the puppy is not what you want or you don’t like the baby temperament. Send the baby back to us and we would schedule a refund once we receive the puppy.