At M&S PUPPYSTORE, we pride ourselves on being far more than just a service. We’re committed to placing healthy puppies into happy homes and have a number of measures in place to ensure the health and happiness of your new family member. One of them is our Health Guarantee, which is only activated once you take your puppy to a licensed veterinarian within 48 hours of receiving your puppy.
We are professionals, Started in 2012 and as a family, we are absolutely devoted to the care of our dogs and puppies, and to the continual development of this wonderful breed. We take great pride in what we do – our premise have been purpose built and we have over 12 acres of pasture where our dogs love to play. We are always on hand to answer your phone calls and emails. It is our job to make sure that you get the perfect puppy for you and your family.
Health Guarantee Information
30 Day Health Guarantee
Puppies purchased through M&S PUPPYSTORES are covered, through the breeder, up to 30 days after purchase.
After taking the puppy to a vet within 10 days of purchase, if he or she is determined to have been clinically ill or has died from an injury sustained, or illness likely to have been contracted on or before the date of sale and delivery, consumers have the following options:
- Return the dog for a complete refund
- Return the dog for a replacement dog of equal value
- Retain the dog and receive reimbursement for reasonable veterinary fees
If, within 30 days of purchase, a licensed veterinarian determines that a dog has a congenital or hereditary defect which adversely affects the animal’s health, or that the dog has died from a congenital or hereditary defect, consumers have the same options as above.